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We are currently only shipping nationwide (Malaysia only). We hope to ship internationally in future time so stay tuned for that!
Local delivery is within 1 to 3 working days.
Once your order has been processed and packed, we will send you a text through whatsapp or email on the status of your item. This tracking code will be sent to you through your whatsapp number or email given to us, please check the address carefully before we send out your order
Paid orders made before 3pm will be shipped out on the day itself. Orders made after that will be shipped the next day.
We would like nothing but the best experience while you show with us so we apologise on behalf of our whole team for the mistake!
Take a photo of your item (the part that is faulty) and include a short description along with your order ID and send to firstname.lastname@example.org or through our whatsapp number at +60182570655/+60194467644
Oh no! But not to worry! Send an email to email@example.com with your order ID or through our whatsapp number at +60182570655/+60194467644 and we’ll have it sort it out for you!
f you are at work, it would be advisable to ship to your office address because postal services like PosLaju operate between 8:30am to 8pm on weekdays and 8:30am to 5pm on Saturdays.
If no one is physically able to collect your parcel on delivery after two attempts, your parcel will either be held at the nearest PosLaju office to you or sent back to us.
If you are not satisfied with the item, you can simply send it back to us and we will exchange it for you within 3 working days with your receipt with tag is still attached and the item is unwashed, unaltered, and unworn condition. Any exchange later than this period will not be accepted. Any exchange of sale/discounted item is not applicable.
We are extremely honoured to hear that! You can refer here at our How To Register as a vendor and we will be sure to get back to you as soon as possible!